Contact us
Get in touch
Tell us what you need and we'll get back to you.
Frequently Asked Questions
What payment methods do you accept?
We accept bank transfer (wire) and cash on delivery (COD). Payment instructions are provided at checkout and on the shop page.
How does cash on delivery work?
With COD, you pay when your order arrives at your door. No upfront payment is required — simply have the exact amount ready for the delivery courier.
How do I pay by bank transfer?
Select bank transfer at checkout and you'll receive our account details along with your order reference. Please transfer within 48 hours to confirm your order.
What is your returns policy?
We offer 30-day returns on eligible items from the date of delivery. Items must be in their original condition. Contact our support team to initiate a return.
How much does shipping cost?
Standard shipping rates apply and are calculated at checkout based on your location and order size. You'll see the full cost before confirming your purchase.
How long does delivery take?
Delivery times vary by location. Estimated delivery windows are shown at checkout. You'll receive a confirmation once your order has shipped.
Can I search for specific products?
Yes — the shop page includes a product search feature so you can find items by name quickly and easily.